Privacy Policy -  Your privacy is important to us and this explains how we collect, use and protect your personal data.

Information we collect.  We may collect the following types of information: personal Information: Name, email address, phone number, and payment details when you book a service; usage Data: IP address, browser type, device information, and website interactions through cookies and analytics tools and communication data: any messages or inquiries sent through contact forms or email.

How We Use Your Information.  We use your information to: provide and manage our services, process payments and bookings, improve website functionality and user experience and comply with legal requirements.

Data Protection & Security. We take reasonable security measures to protect your personal data from unauthorised access or disclosure.

Third-Party Sharing - We do not sell your personal data. However, this website collects personal data to power our site analytics, including: information about your browser, network, and device; web pages you visited prior to coming to this website and your IP address. This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. providers (e.g., payment processors).

Cookies & Tracking Technologies - Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings.

Your Rights - Your have the right to: access, correct, or delete your personal data; withdraw consent for data processing and request data portability.

Changes to This Policy - We may update this policy from time to time. Continued use of our website means acceptance of the updated policy.

Contact Us - If you have questions about this Privacy Policy, contact us by email authenticcoachinguk@gmail.com

Terms of Service - Terms of Use

Acceptance of Terms

By accessing  (authenticleadershipcoaching.co.uk), you agree to these Terms of Service. If you do not agree, please do not use our services.

Coaching Services

Services are available for booking through our website or via phone call direct with Louise Sullivan.

Payment must be made within 7 days in advance of the scheduled session.

Coaching sessions are not a substitute for professional legal, medical, or psychological advice.

Cancellations & Refunds

Clients must cancel or reschedule appointments at least 72hrs in advance. Please note refund policy below.

Refunds are available as follows:-

Full Refund if cancelled within 7 working days or more

50% Refund if cancellation under 7 working days but not within 48hrs.

0% Refund if cancellation under 48hrs.

Intellectual Property

All content on this website, including text, graphics, and resources, is our property. You may not copy, distribute, or use our materials without written permission.

Limitation of Liability

We are not responsible for any losses or damages arising from the use of our services, except where required by law.

Changes to Terms

We may update these terms at any time. Continued use of our services means acceptance of any changes.

Contact Information

For any questions about these terms, contact us at authenticcoachinguk@gmail.com.